The decision to implement any business software can be quite difficult, that's why we've put together a list of commonly asked questions related to SynergyDesk.
SynergyDesk allows you to import existing part information and global data list values, and also allows you to quickly populate existing inventory.
Nope. There is a license agreement, but that is only our mechanism for ensuring both SynergyDesk and the client are on the same page, so to speak, about terms of acceptable use, etc. The client always has the ability to discontinue their use of SynergyDesk.
Not at all. In fact, if you can comfortably and efficiently manage your business using spreadsheets, there may be no need to change. However, as your business grows and becomes more complex, the need for shared access to data becomes greater, as do controlled workflows, historical auditability, and data normalization (a fancy word for relational data integrity). With SynergyDesk, for example, users have access to data that they are qualified to view and interact with, and they participate in workflows that facilitate data validation and approvals, where necessary. In addition, users are easily able to 'follow' relational data. For instance, click on inventory item serial number '1243' and you will find information about how it was acquired, where it has been shipped, what jobs it has been on, how it performed, resulting repairs and inspections, as well as information about its sale or retirement.
SynergyDesk is unique, in that it works in any environment and with any accounting system. Using dates instead of object-restricted workflows, there is no need to change how you do things to accommodate the software. Further, enhancements and additions to SynergyDesk occur on a regular basis as clients request new features. So, SynergyDesk is ever-evolving, becoming better each week as updates occur.
SynergyDesk takes data security very seriously. As such, we utilize industry-leading cloud platforms such as Microsoft's Azure cloud platform and Amazon Web Services. Further, the application executable and resources are obfuscated using industry-leading encryption tools. We have you covered.
The first step is a SynergyDesk presentation. We will either visit your location or host a web presentation where we will demonstrate the functionality of the software. If you are satisfied that SynergyDesk is a good fit (which we are certain you will be), you'll take SynergyDesk for a 45 day 'test drive', where we will assist you in working with actual, relevant data. We then jointly develop a comfortable implementation plan.
SynergyDesk's strategic partnership with CAN Telematics Inc., a company that specializes in asset and fleet tracking technologies, allows for the integration of live asset tracking alongside SynergyDesk's extensive life cycle management functionalities. Using GPS signals, a small device is attached to your inventory or vehicle and communicates with secure data centres via satellite, cellular, or both, and provides live data such as geographical position and speed, and can also be configured to send real-time alerts when certain conditions are triggered. For example, you may want to know when an asset reaches its destination, or when it nears your repair facility. Additionally, you will be able to view historical breadcrumb activity for each tracked asset, as well as a myriad of other data. Each unit varies in price depending on the level of functionality you require, however, for as little as a few hundred dollars and $20/month, you can be up and running.
It is not uncommon for business management software deployments in small to medium companies to require upwards of 450 hours of consulting and more than 6 months to implement. And remember, popular solutions do not come with all of the functionality you require--you must source and then purchase additional modules that accommodate your requirements.
Fortunately, SynergyDesk was developed from-the-ground-up to eliminate this time consuming and expensive scenario. Additionally, SynergyDesk already includes the functionality that would otherwise cost tens of thousands of dollars, not to mention being supported by multiple vendors.
SynergyDesk makes things simple, intuitive, and affordable.
Of course. Please click here to download our brochure.